Frequently Asked Questions: Living at The Nine at West Campus

The Nine at West Campus is at 2518 Leon St, Austin, TX 78705, just west of the University of Texas – Austin’s main campus. Our UT Austin off-campus housing community is only 0.9 miles from the UT Tower (Main Building), 1.1 miles from the Perry–Castañeda Library, and 1.2 miles from the Darrell K Royal–Texas Memorial Stadium. With a Walkability Score of 87, The Nine ranks among the most walkable Austin apartments near UT, meaning residents can easily walk or bike to classes and nearby shops.

Our prime West Campus location is just a short walk from a wide range of fast-rood joints and restaurants. Within a few blocks of The Nine at West Campus, you’ll find popular spots like Chick-fil-A, Jimmy John’s, Kesos Tacos, CoCo’s Cafe, and Chipotle, all within walking distance of our community. Whether you’re craving a quick sandwich, delicious tacos, or a coffee break, our UT Austin off-campus housing is surrounded by convenient and tasty dining options just steps from your door.

Everyday shopping is a breeze when you live at The Nine at West Campus. For groceries and essentials, residents can walk to a nearby Target or the local West Campus Market for fresh food and household items. Need notebooks, textbooks, or UT apparel? The University Co-op on Guadalupe Street is just a short walk away and has all your school supplies and Longhorn gear in stock. There’s also a Walgreens within walking distance for pharmacy needs or last-minute convenience items.

Staying active is easy when great parks and recreation spots are right in your neighborhood. Our apartments are a short walk away from Pease District Park, a large green space perfect for jogging, walking trails, or enjoying a picnic. You can also practice your serve at the Caswell Tennis Center, a public tennis facility right around the corner. Additionally, the Live Oak Meadow area of Pease Park offers open lawns and shady trees, great for outdoor yoga, frisbee, or studying outside. Whether you prefer a morning run along Shoal Creek or a game of tennis after class, these parks and outdoor amenities are all within walking distance of The Nine at West Campus, making it easy to keep an active lifestyle.

Yes! Our student apartments are not only steps from The University of Texas at Austin, but also convenient to other local colleges. For example, Austin Community College’s Rio Grande Campus at 1212 Rio Grande Street is only about 1.3 miles or an 8-minute bike ride from our community, making it easy for students to get to classes at ACC.

Living at The Nine at West Campus puts you in the heart of Austin’s best attractions. For a dose of culture, you can walk to the Blanton Museum of Art or the Bullock Texas State History Museum. Entertainment venues are close, too: the Moody Center arena is within walking distance, so catching a concert or Longhorns game is super convenient. Plus, the UT Austin campus is just steps away, including iconic landmarks like the UT Tower. Here, you’ll have a world of attractions and handy neighborhood amenities right outside your front door, from museums and music venues to libraries, coffee shops, and more.

Yes, every bedroom in our Austin student apartments comes fully furnished. Each private bedroom has a full XL pillow-top mattress on a frame, a headboard, a large desk and desk chair, a 3-drawer dresser, and a nightstand. Bathrooms are private or shared depending on the floor plan. The living room is furnished with a designer couch, swivel chair, end table and coffee table, bar stools at the kitchen counter, and a 50″ flat-screen Smart TV. Because the units are move-in ready, you save money and hassle on furniture.

All apartments feature granite countertops and full stainless-steel appliance packages. This includes a full-size refrigerator (with an ice maker), an electric stove/oven, a built-in microwave, a dishwasher, and a garbage disposal. Kitchens come with barstools at the counter for casual dining.

Yes! Every apartment at The Nine at West Campus comes with a full-size, in-unit washer and dryer for your convenience. You won’t have to worry about hauling laundry anywhere or sharing machines; just wash and dry your clothes at home whenever you like!

The Nine at West Campus offers fully furnished studio, 1-bedroom, 2-bedroom, 3-bedroom, 4-bedroom, and 5-bedroom floor plans. Each bedroom has its own lock. A few of our largest floor plans (3-5 bedrooms) even feature in-unit gas fireplaces and other upscale finishes. Contact us or schedule a tour to see which layout fits your needs.

Yes, high-speed internet and cable (with HBO) are included in your monthly payments. All apartments are wired for gigabit internet, and you can connect your laptop or gaming console right away. Cable hookups are ready in living rooms. We partner with reliable providers so you get fast, consistent service (included in your installments).

For the most up-to-date information about pricing and availability, please visit our website or contact our leasing office over the phone or in person. We recommend checking out the Floor Plans page on our site, where we list current rates and any specials for our apartments. You can even use our interactive Price Calculator tool to estimate your costs online! If you have specific questions, reach out to us by phone or email. Our friendly team will be happy to help.

Our Austin student apartment community is filled with resort-style amenities for work and play. Highlights include:

• Fitness & Wellness: A 24-hour fitness center with cardio machines and strength-training equipment. We also have a yoga and virtual fitness studio so you can mix up your workouts.
• Swimming Pool & Outdoor: A resort-style pool with an in-pool tanning shelf, a raised spa deck, and a poolside Jumbotron TV. Around the pool area you’ll find hammock lounges, sunning decks, plus a fire-pit lounge and gas grilling stations perfect for BBQs and socializing.
• Clubhouse & Lounges: An expansive clubhouse featuring a self-serve Starbucks coffee bar, a multimedia game room with air hockey, ping-pong, and pool tables, plus an iMac computer lounge and printing center. We also offer smart study rooms and group project rooms with whiteboards, making it easy to study in a quiet setting on campus.
• Living Space Extras: Every apartment has a 50″ Smart TV in the living room and large patios or balconies in select units (some even have scenic Hill Country or pool views).
• Community Events & Spaces: We host regular resident events and have social lounges where you can meet classmates. Our P.A.W.S. residence life program (Philanthropy, Academics, Wellness, Social) is designed to foster a close-knit community where everyone belongs and can grow.
• On-Site Services: Professional on-site management and maintenance teams, package acceptance room, 24/7 online resident portal, and emergency maintenance.

Every amenity is geared toward the student lifestyle: you can work out, study, relax, and socialize without ever having to leave the complex.

The Nine at West Campus features a resort-style swimming pool that is a favorite hangout for our residents. The pool area includes a shallow tanning shelf, a relaxing spa deck, and even a giant poolside Jumbotron where we host movie nights and watch big games.

Surrounding the pool, you’ll find plenty of space to relax, including a hammock lounge area and a fire pit lounge with a cozy double-sided fireplace for those cooler evenings. We also have outdoor grilling stations and a bar seating area, perfect for BBQs or picnics with friends. All of these outdoor amenities create a fun, social atmosphere where you can unwind under the Texas sun right at home.

For academics, we provide study rooms and group project rooms equipped with Smart TVs, perfect for collaborative study sessions or presentations. If you need a quiet space, there are private study lounges, and we have a computer lounge with iMacs plus a printing center so you can work on assignments and print documents without going to campus. There’s also a self-serve Starbucks coffee bar on-site, so you can grab a cup of coffee any time and hang out or study in the lounge. Whether you’re looking to relax with friends or hit the books, our amenities have you covered.

Our fitness center is a state-of-the-art, 24-hour gym, so you can work out whenever it fits your schedule. It’s equipped with a wide variety of cardio and strength-training equipment. For cardio, you’ll find treadmills and ellipticals. For strength training, we have weight machines, a Smith machine, free weights, and benches, allowing you to do everything from machine circuits to bench presses and curls.

Additionally, The Nine at West Campus offers a dedicated yoga studio on-site and even virtual fitness options to guide your workouts. All of these wellness amenities are provided to help you stay healthy and stress-free throughout the school year.

Yes, The Nine at West Campus is pet friendly. We allow up to two animals per unit, with certain restrictions. Restricted breeds, such as pit bulls, Rottweilers, German Shepherd mixes, and Huskies, and exotic animals including snakes, lizards, and large birds are not permitted.

All pets must be registered and approved via our PetScreening process before move-in. The pet policy includes a one-time fee of $300 per pet and a monthly pet fee of $35 for non-ESA pets or service animals. Service and emotional support animals are accommodated per HUD guidelines. If you have questions about your pet, our leasing staff can clarify any breed or size concerns.

Yes, we offer a secure underground garage parking deck. Garage spaces are $165 per month and are reserved and assigned on a first-come, first-served basis. Since spaces are limited, there is currently a waitlist for garage parking. All parking stalls are pre-assigned to residents (no guest parking on site).

Our West Campus location is very walkable, as most errands and classes can be reached on foot. West Campus is known for having a high Walkability Score, and our own Walkability Score is 87. In addition, the location is extremely bike-friendly (West Campus is flat and has bike lanes). Public buses also run frequently on Guadalupe/Stadium Dr., just blocks away.
In practice, many residents don’t need a car; they walk, bike, scooter, or take a bus to UT Austin and nearby shops and restaurants.

Our friendly on-site team is based in the leasing office. They handle leases, maintenance, packages, and community issues. You’ll see staff during office hours (Monday–Saturday) to answer questions or report problems. For security, we offer FOB-controlled building entry, amenity-area access, and stairwell access, secure individual bedroom door locks, and an overnight on-site security guard. We also have surveillance cameras throughout common areas.

The Nine at West Campus’s P.A.W.S. (Philanthropy, Academics, Wellness, Social) program is our way of building community on campus. Through P.A.W.S., we host events and initiatives that help residents grow academically, give back to the community, improve personal wellness, and bond with one another. These are integrated into our resident events calendar (think charity drives, study workshops, yoga nights, and social mixers). The goal is to help every resident feel like they belong, both in their academic and social lives.

Yes. We partner with the RoomSync app so that incoming students can be matched based on lifestyle preferences if they don’t already have a roommate. RoomSync allows you to browse profiles and pick a compatible roommate. (You can also skip roommate matching and apply with your friends as a group; it’s your choice.)

At The Nine, each resident signs an individual housing contract. This means you are only responsible for your own portion of the lease and not liable for any roommates’ portions. If a roommate transfers or fails to pay, it doesn’t affect your contract.

SMART Housing is a City of Austin affordable rental program for qualifying students. It’s available on studios and 1-bedrooms only, and eligibility requires certain income or financial aid criteria. Contact our office or visit the SMART Housing page to see if you qualify.

Monthly installment payments at The Nine at West Campus are due on the 1st of each month. You can pay in one lump sum (due August 1st), by semester (due Aug 1 and Jan 1), or in 12 equal monthly installments (due on the 1st of each month). Payments are made online through our secure resident portal via e-check, credit card, or money order. (Note: credit card and e-check payments have small processing fees.) Late fees apply to payments received after the 3rd of the month.

Monthly installments include many utilities and services. Installments cover premium cable TV (with HBO), high-speed Internet, pest control, and access to all community amenities. In-unit full-size washer and dryer are also included. Electricity and water are not included, but The Nine pays those bills and then separately charges each resident their fair share via the portal. In short, you’ll enjoy inclusive utilities and worry-free billing.

Yes. As a condition of the lease, all residents must carry $100,000 liability insurance covering damage to the landlord’s property. You can use your own renters insurance policy if it meets requirements. If you don’t have coverage, we’ll automatically enroll you in our Landlord Liability Protection Program to meet that minimum.

You can pay by credit card, e-check, or money order through the online resident portal at any time. You can also set up auto-pay so the amount is deducted automatically each month.

Installments are due on the 1st. Payments received after the 3rd are charged a late fee. If you anticipate being late, contact the office immediately; communication is key to avoid fees.

You can reserve a bed by applying online on our website. Simply select your preferred floor plan (studio through 5-bed) and click Apply Now. The application includes a background and credit check, as well as a deposit. If approved, you’ll sign an individual housing contract for the term. Because we offer individual contracts, you’re only responsible for your own unit contract, not your roommates’ share. Once you’ve applied and been approved, we’ll reach out with the lease and move-in details.

Each apartment has a mailbox in the community mail room for regular USPS mail. Any packages too large for the mailbox are delivered to our leasing office and stored in a secure package room. You can pick up packages during office hours. Our friendly staff is here to help with package notifications.

To make a maintenance request, simply log in to your resident portal and complete the online maintenance form. You can track the status of your request there. In case of an emergency (water leak, no heat, etc.), call the office immediately for 24/7 assistance. Our on-site maintenance team is available to address issues promptly.

We have a helpful on-site management and leasing team. They can answer lease questions, take maintenance requests, help with move-in details, explain amenities, and keep you informed about resident events. Think of them as your support resource; whether you need a light fixed, a lease clause explained, or a referral to local attractions, they’re here to ensure your living experience is smooth.