WELCOME PARENTS!

We understand that it can be hard to watch your student move away from home. We believe that finding the perfect apartment with a supportive management team for your young adult makes this transition a little easier. The Nine at Austin offers the amenities and services that will enhance your student’s time while at college.  We want to be home for your student for the duration of their college experience.  Our community offers ways for your student to study, to be active, and to make lasting memories.

STUDENT FOCUSED ENVIRONMENT

At The Nine our first priority is to provide students with the best possible college living experience.  Students are here to grow academically and socially as they pursue graduation and obtaining a fulfilling career.  Accordingly, our on-site team is focused on ways to enhance the college experience for our residents.  Our study rooms and lounges are ideal for students to work individually or in groups.  Regular social events provide opportunities for students to have fun socially with their neighbors.

GIVING YOU PEACE OF MIND

The safety of our loved ones is of the highest importance, and we want to do everything possible to provide a safe environment for our residents.  We all know that crime knows no zip code, but we have numerous safety features for your student’s safety.  Those features include a gated surface lot, electronic unit entry locks, individually keyed bedrooms, security cameras, electronic access to the clubhouse amenities 24/7, and professional on-site management and maintenance.

PROFESSIONAL MANAGEMENT AND MAINTENANCE

Our team is here to help you and your student.  We have a professionally trained Community Manager, Leasing Manager, and Maintenance Supervisor along with Leasing Agents and Grounds Porters to meet your needs.  We know how frustrating it can be chasing an absentee landlord, so we make sure you do not have to.  Our team is located on site to assist with needs during regular business hours, and they are on-call after hours for any emergencies.  You can be confident in our professionally dressed and trained maintenance techs to promptly take care of any maintenance issues that arise.

AFFORDABILITY

Here at The Nine, we want to ensure our residents are taken care of from A to Z. We offer the opportunity for every student to live in luxury at a very affordable price. The Nine is not only BRAND NEW, but we are also offering competitive prices in Austin for our spacious floorplans.

FAQs

What is an individual lease?

An individual lease means that each resident is only responsible for the rental rate for their bedroom and the upkeep of their share of the common areas and their bedroom.  If one roommate is not paying their rent, you are not responsible for their payment.

What is SMART Housing?

*SMART Housing is a City of Austin affordable rental program. There are a few ways to qualify: (1) Need-Based Financial Aid, (2) Work Income with a max annual salary of $32,700 or (3) Self-Employment with a max annual salary of $32,700.

*SMART Housing is only available on Studios and 1 bedroom apartments. Currently, all 1 bedroom apartments are Sold Out, limited Studios remain!

What is roommate matching?

To make things easy, we offer a personalized roommate matching service for students that want to be placed with a roommate.  Roommates will complete a Roommate Matching Form to help us know what each person is looking for in a roommate.  Our team will then review the roommate preferences in the Summer, and match your student with the best roommate we can find based on their preferences.

What furniture is included?

The Nine is a fully-furnished community.  This means that students don’t need to worry about purchasing and transporting furniture, which saves you money!  Each student will have a full-sized bed, end table, large desk and chair, dresser and private bathroom. The living room includes a designer couch, chair, end table, coffee table, media shelf, and a 50” flat screen TV. The kitchen is fully equipped with barstools, granite countertops, energy efficient appliances, full size refrigerator with icemaker, garbage disposal, dishwasher, and washer and dryer.

What is included in the rent?

Your rent includes premium cable TV, high-speed internet, pest control, washer and dryer, access to all amenities, and professional on-site staff. The only utilities not included in the rent are electricity & water.  To make this easy for residents, The Nine pays all electricity and water bills, and then individually bills each resident for their share of the electricity and water bill.  To make it even more convenient, this bill can be paid through your resident portal just like your rent.

When is rent due?

Rent is always due on the first day of the month.  Rent can be paid in a lump sum (due August 1st), by the semester (due August 1st and January 1st), or in twelve equal installments (due August 1st, and on the first day of the month for the next 11 consecutive months).

How do I pay rent?

We have made it as easy as possible to pay rent by echeck, credit card, or money order all through our Resident Portal.  There are service fees for credit cards, money orders, and echeck payments.  You can set it up to automatically deduct from your account each month so that you never have to worry about late fees.  Late fees are assessed to payments received after the third day of the month, and again to payments received after the 10th day of the month.

Is renter’s insurance required?

Yes!  Renters Insurance is the best investment you can make.  It is very inexpensive, and provides great coverage when you need it.  Our lease specifies in Section 11 that you must have a renter’s insurance policy in place with a minimum of $100,000.00 of liability coverage prior to occupying the apartment.  We believe it is critically important for you to have a quality renter’s insurance policy in place for your protection.  The insurance for The Nine will not cover your belongings in the event of a fire, theft, natural disaster, etc.  You can get a policy from your current insurance provider and provide us with the certificate, or the easiest solution is to utilize ePremium Insurance.  The Nine is pre-qualified with ePremium, so you get the benefit of a bulk rate, and the convenience of a simple online process.  Simply go to http://www.epremiuminsurance.com and follow the enrollment steps.  Once you have completed the steps and purchased the policy, ePremium will handle all of the submissions to our staff to insure that you are in compliance with the lease.

What if I need to break my lease?

The Nine’s lease is a legally binding agreement that cannot be broken.  If a situation arises where you can no longer live at The Nine after you have signed your lease, we will assist you in subleasing your bedroom.  Our professional staff can assist you with the details of this process.

How are mail and packages received?

Mail will be delivered to your apartment’s mailbox located at the community.  Packages too large for your mailbox will be delivered to our office and stored in our package delivery room.  You will be able to stop by the office to retrieve your package.

How do I request maintenance?

For maintenance requests, simply login to your resident portal app or on our website, and complete a maintenance request.  This is the best way as it creates a work order tracking that will keep you up to date on the progress of your request.  In the event of an emergency, please immediately call the office.

Do you allow pets?

Yes.  There is a $300.00 Pet Fee per pet, and the pet cannot weigh more than 40 pounds.

When will The Nine be ready to move-in?

The Nine’s move-in day is August 24th, 2018.